St Peter’s takes its responsibility for the welfare of its students very seriously. There is always someone on hand to whom they can turn for confidential advice on any matter whether of a personal, financial or medical nature.
The Welfare team includes both senior and junior members of the College, who work closely with each other to ensure that an appropriate range of expertise and help is available.
More information about the members of the Welfare team is available below.
Matters of general concern are discussed at termly welfare meetings, to which the college Doctors (from the Jericho Health Centre), the college Nurse and a representative from the University Counselling Service are invited.
Contact details for emergency services and non-emergency health, welfare and academic support services can be found on the University website.
At present the welfare team are offering virtual support, via Teams, or through a phone call. Face to face appointments can be made by arrangement as needed.
Dean for Welfare, Eleanor Tingle (she/her)
email@example.com, tel (2)78865
Staircase IV, Room 16
Oversees and co-ordinates welfare provision in college, provides direct support and signposting to students on matters great and small. Reports to the Tutor for Welfare. Eleanor can usually offer same or next day appointments. Please email or call to arrange a chat.
Welfare Officer, Emmanuelle Dankwa (she/her)
firstname.lastname@example.org tel 07969 508490
Staircase IV, Room 23. Please email or call to arrange a chat.
Provides front-line welfare provision in college
Welfare Officer, Muhammad Suleman (he/him)
email@example.com tel 07969 508472
Staircase IV, Room 17. Please email or call to arrange a chat.
Provides front-line welfare provision in college
Chaplain, The Revd Dr Elizabeth Pitkethly (she/her)
firstname.lastname@example.org, tel (2)78905
The college’s part-time Chaplain is part of the college welfare team. She is always glad to see members of the college and its staff. Any student or member of staff is welcome to call in socially, or to talk to her in confidence at any time and on any matter. The Chaplain is normally in college every Thursday and Sunday but she may also be available by arrangement at other times.
Kate Tempest, College Nurse (she/her)
email@example.com, tel (2)78887.
Ground Floor, Staircase 4, Room 3, Weeks 0 to 9
Provides medical and health advice. Liaises closely with the College Doctors at Jericho Health Centre. Kate is running surgeries every weekday. Some are virtual and some are in-person. Please make contact by email to arrange an appointment. The College Nurse and College Doctors have close links. To improve continuity, Nurse consultations are recorded directly on the GP medical record system and the College Nurse can access student medical records as required in order to provide the best possible care.
Dr Leaver & Partners, Jericho Health Centre
Tel 01865 311234 (number also for out of hours)
Walton Street, Oxford OX2 6NW
Local GP practice used by the majority of students, as recommended by College. For information about surgery hours and the range of services provided, see the practice website and this document. You may also find this patient guide to GP services useful.
College Registrar, Ms Catherine Whalley (she/her)
firstname.lastname@example.org, tel 278864
Ground Floor, Besse Staircase
Ensures that special examination requirements are put in place. Deals with cases of medical emergencies affecting students taking University exams.
Finance Officer, Mrs Katie Pullen-Rowland (she/her)
email@example.com, tel (2)78936
Bursary, Staircase III, Ground Floor
Deals with financial implications of welfare matters, including hardship.
Peer supporters are there to listen if you ever feel you need to talk about anything, no matter how big or small. Work worries, relationships or issues at home: the peer support team are on hand to lend a listening ear.
St Peter's students ourselves, we are easy to find around college and are always happy to chat. We are confidential and non-judgmental. We are available at regular times during term, but are also happy to email or chat informally.
Contact us individually at firstname.lastname@example.org.
Male Welfare Rep
Female Welfare Rep
Natalya (Taly) Robinson (she/her)
Jemine Barrow (he/him)
Matt Antrobus (he/him)
From April 2020, the University has subscribed (for a period of 2 years) to Togetherall, expanding provision and giving all Oxford students access to free online support 24/7. This service is available to all students with an active University e-mail address and can be accessed from anywhere via a web browser.
Togetherall is a free to use service giving access to a global welfare community, moderated by mental health professionals. It provides a safe space for students to help self-manage their mental health and well-being, whether they are struggling to sleep, feeling low, stressed or unable to cope.
There are several online self-guided programmes which we can all refer students to, including:
- Sleep difficulties
- Coping with grief and loss
- Depression (and other conditions)
To join, students should go to https://togetherall.com/en-gb/ and Register under "I’m from a university or college" with their Oxford e-mail address.
The St Peter’s Welfare team is committed to actively providing support to our BAME students. For a full list of College and University welfare support, please see the welfare section of the College website
As well as those resources listed elsewhere on the St Peter’s Website, the following may be useful:
Peers of Colour
email@example.com - A peer support supervisor at the counselling service, who leads the Peers of Colour sessions. He can put you in contact with one of a group of peer supporters from many Oxford colleges who identify as a peer of colour. [Only available until the end of week 9].
Online and UK Resources
Black Minds Matter UK – Aims to make mental health support accessible for Black people in the UK. Provides therapists, support groups, and mentorships - fill in an inquiry form and Black Minds Matter will contact you via email. Further, this organisation holds a fund that goes towards any costs of your support.
Mind – help for mental health problems. Information on living with a mental health problem, and how to access support. If you're from a BAME (Black, Asian and minority ethnic) community, there may be groups in your area for people from your community. Your local Mind may offer this type of support, or you can search Mind's peer support directory for other local services.
Young Minds – Racism and mental health - Information and resources on racism and mental health,
EqualityHumanRights.com – Know your rights, find out more about your rights.
Stop Hate UK | Whatever they call you, call us – Confidential and accessible support for victims and witnesses of hate crime. Call Hate Out: a 24-hour support service for young people under 18 experiencing or witnessing a hate crime - call 0808 801 0576 or text 07717989025.
MentalHealth.org – BAME and mental health. A useful information page on the mental health requirements of BAME communities, and how they are affected by issues such as racism and discrimination.
Black Thrive Lambeth – Black Thrive is a partnership of organisations based in Lambeth, aiming to support the mental health of the area’s Black community. I don’t know if we have any Peterites from Lambeth, but they have some Zoom drop-ins for discussions on Black mental health.
The Chinese Mental Health Association – Provides counselling and other avenues of support for Chinese people in the UK.
Nafsiyat Intercultural Therapy London - This is a North London intercultural therapy service, which offers free short term therapy upon referral.
Sharing Voices Bradford – a Bradford based mental health organisation, specialised in supporting ethnic minority communities.
Black Health Initiative Leeds – Offers free counselling for African, African Caribbean,and Dual Heritage people. Based in Leeds. Contact: +44(0)113 3070300 or firstname.lastname@example.org.
The Black, African and Asian Therapy Network – A large list of mostly private BME UK professional therapists and counsellors, with information on their qualifications and background. Some offer cheaper prices for students and those on lower income.
The St Peter’s Welfare team is committed to actively providing support to our LGBTQ+ students. For a full list of College and University welfare support, please see the welfare section of the College website
As well as those resources listed elsewhere on the St Peter’s Website, the following may be useful.
The LGBT Foundation – A nationwide charity providing advice, resources, and advocacy.
Stonewall – Providing resources and organisational links for people across the LGBTQ+ community, whether in general terms or pertaining to specific communities and their experiences, e.g. BAME/POC and queer people with disabilities.
Gendered Intelligence – Support and resources for trans people, their families, and for organisations.
MindLine Trans+ (0300 330 5468) – A UK-wide helpline run by and for trans, non-binary, and gender diverse people. A free and confidential listening service, available Mondays and Fridays from 8pm to midnight.
Black Girl Dangerous – An online magazine that amplifies black queer and trans voices through articles, blog posts, and podcasts. The sites are no longer updated, but there is an extensive archive of material.
The Terrance Higgins Trust – Advice and resources about HIV and sexual health more broadly.
'It Gets Better' Project – Stories of hope from LGBTQ+ people and their allies, including public figures and those who have gone on to be successful in their fields. Searchable to find stories that pertain to particular groups or experiences (categorised into 'bisexual', 'gay', 'lesbian', 'queer', 'transgender').
Disability affects everyone differently. At St Peter’s, we’re dedicated to making sure that everyone has the best possible chance to succeed, regardless of disability.
St Peter’s welcomes students, staff and visitors with disabilities and we aim to make as much of the college and its buildings accessible as we can. We have a number of wheelchair-accessible accommodation units available for student use, and most of the key facilities within college have step-free access. We are currently reviewing the provision of access across the college site. The college works with the University's Disability Advisory Service to seek to support all students with disabilities at the college.
For more information for students with disabilities at Peter’s:
Eleanor Tingle (she/her)
Dean for Welfare
+44 (0)1865 278865
Catherine Whalley (she/her)
+44 (0)1865 278864
The college has two nominated contacts at the University's Disability Advisory Service:
Disability Rights UK also has a free student helpline, which provides advice to disabled students who are studying in England (0330 995 0414).
Details of the Counselling Service provision can be found here. Students wishing to access the Counselling Service may do so by emailing email@example.com. You will then be sent a form to complete, after which the Service will contact you to arrange support. Alternatively the Dean for Welfare or another member of the College Welfare Team can help you to access the Counselling Service.
There is a specialist University support service for those who have experienced sexual violence. Details can be found here.
Separate provision is available for students accused of sexual violence. Details can be found here.
Outside term time, the college does not provide a full welfare service. However the Dean for Welfare is available to provide support during normal working hours. Any student of the college can contact the Chaplain or the Tutor for Graduates (Dr Geoff Nicholls) by email, though they should not expect an immediate reply.
The Student Finance Officer (Ms Katie Pullen-Rowland) and the College Office team are available during normal working hours. College tutors do not work scheduled hours during the vacation. If necessary they may be contacted by email, but tutors may well be away and might not be in a position to respond.
Students residing in college accommodation during vacations who find themselves in difficulty should, in the first instance, contact the Porters’ Lodge, or phone the emergency services (999).
For medical matters, contact the Jericho Health Centre (+44 (0)1865 311234; for opening times see the practice website); or NHS Direct (111; 24h, 7 days a week service). The College nurse does not work in the Vacations.
The University Counselling Service is open Monday to Friday, 9am to 5pm (closing only on 27th August): +44 (0)1865 270300 or email firstname.lastname@example.org. There may not be an immediate response but someone will be in touch as soon as they can.
OxfordSU’s Student Advice service is open throughout the summer vacation. Students can find all contact details, including how to make an appointment, on the OxfordSU website. Information about what's happening in and around Oxford during vacations can be found on The Oxford Vacation Guide.
This section will be regularly updated with useful documents relating to welfare provision at St Peter's
- St Peter's Welfare Leaflet
- Sexual Health Info Leaflet
- Role of the College Nurse
- Accessing Medical Attention
- Medical Information for International Students
- Transitioning to Oxford
- Examination Tips
- Dental Information
- Sleep Tips
- Gastroenteritis Information
- Ankle Sprain Advice
- Eye Complaints Advice
- Ear Wax Complaints Advice
- Mumps Advice
Initial contact should be via the Porter’s Lodge (78900): the porters will call police, ambulance, fire brigade as necessary. In emergencies, the College Doctor, Dean or Junior Deans, Dean for Welfare, Welfare Officers, Chaplain, College Registrar, Bursar, Master are all available and can be contacted via the Lodge.
Emergency and help service contacts: www.ox.ac.uk/students/help
Information about the wide variety of faith societies, groups and religious centres within Oxford University is available here.